Concern & Complaints

At Liquidity we are committed to always doing the right thing and provide quality services to our clients while maintaining practices and programs, which are consistent with the laws and regulations that govern our services.
The reporting options below are available for communicating any violation of law or regulations, improper conduct, concern or complaint to Satschel’s Chief Compliance Officer for further investigation.
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  • USA and Canada English-speaking): 1833-214-2442
  • USA and Canada (Spanish-speaking): 1800-216-1288
  • Mexico (Spanish-speaking): 01 800-681-5340
  • Canada (French-speaking): 1855-725-0002
  • 215-689-3885
When making a report, please provide as much detail as possible. You may choose to remain anonymous, but doing so may hamper our ability to follow-up on your question or concern.
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DISCLAIMER: Securities on this platform are offered by ARQ Securities (“ARQ”), a FINRA member broker-dealer and operator the ARQ Securities/ATS. ARQ is a wholly owned subsidiary of Satschel Inc. liquidity.io is a wholly owned subsidiary of Satschel Inc. and provides services to this Platform. By using the Site, you are subject to ARQ Securities Terms of Service and to our Privacy Policy.Please read these carefully before using the Platform. Although our Platform may describe opportunities to invest in various securities, we do not make recommendations regarding the appropriateness of any particular investment opportunity for any particular investor. We are not investment advisers and we do not provide investment advice or monitor, endorse, analyze, or recommend any securities. You should be aware that the value of investments in private securities may be impacted by limited disclosure of financial and other company information, and of transaction reporting; they may be less-liquid than comparable public-market securities and that private securities holdings are often subject to additional trading restrictions which may impact your ability to sell. You should consult your business adviser, accounting adviser, and/or attorney with respect to price, value, risk or other aspects of your security or investment, prior to entering into a transaction. Digital assets using blockchain, are speculative, involve a high degree of risk, are generally illiquid, may have no value, have limited regulatory certainty, are subject to potential market manipulation risks and may expose investors to loss of principal. Investments in private placements, start-up investments in particular, are also speculative and involve a high degree of risk. Investors must be able to afford the loss of their entire investment. Blockchain is a new technology and unproven in financial markets. Securities ownership is officially maintained at a securities custodian and the transaction agent's records supersede the blockchain. There is no guarantee that tokenization will enable any secondary market liquidity in the future and your investment may remain illiquid.

ARQ Securities is a member of FINRA and SIPC.

ARQ Securities Contact: 
Eric Choi
Tel: +1 (406) 405-0873
Address:  350 Sugarbowl Cir., Whitefish, MT 
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