‘Unprecedented’: The most punctual global airline last year was ‘absolutely’ a surprise, analytics firm CEO says

Key Points

  • Aeromexico was the most punctual global airline in 2024, with 86.7% of its flights arriving on time.
  • Saudia ranked second globally, with Delta Air Lines, Latam Airlines, and Qatar Airways following in the top five.
  • Delta Air Lines was recognized for operational excellence for the fourth consecutive year.
  • On-time flight arrivals globally dropped by 0.5% in 2024 due to software issues and weather conditions.
  • King Khalid International Airport in Saudi Arabia was the top airport for on-time departures.

Summary

Aeromexico emerged as the most punctual global airline in 2024, with an impressive 86.7% of its flights arriving on time, according to Cirium's aviation analytics report. This achievement was attributed to the airline's culture, investment in new equipment, and its effective partnership with Mexico City International Airport. Saudia, formerly known as Saudi Arabian Airlines, secured the second spot with an on-time performance of 86.35%. Delta Air Lines, despite facing challenges from a software update that grounded thousands of flights, maintained its reputation for operational excellence, ranking third with 83.46% on-time arrivals. The global on-time performance saw a slight decline of 0.5% from the previous year, influenced by both technological disruptions and adverse weather conditions. Regionally, airlines like Safair in South Africa and Copa Airlines in Panama also excelled in punctuality. The report underscores the importance of on-time performance for passenger satisfaction and operational efficiency in the airline industry.

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January 3, 2025
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